Terms & Conditions

Please be aware of the following terms and conditions when making an appointment with The Treatment Rooms, Harrogate.

Arrival

For your comfort we suggest you arrive 10 minutes prior to treatment start time.

Arriving Late

Late arrival will deprive you of valuable treatment time. As a courtesy to the next client your treatment will end at the time originally scheduled.

Appointment Bookings

We strongly suggest you make your treatment bookings 2-3 weeks in advance to avoid disappointment.

Cancellations

24 hours notice of cancellation of all appointments is required to avoid 100% charge. Missed appointments will also incur 100% charge.

Prices

Prices are subject to change without notice.

Information Updates

We reserve the right to amend or remove treatments from our brochure, and to alter our opening times without prior notice.

Credit Card Bookings

Credit/Debit card details are required for special programmes and treatments of 2 hours or more in duration to secure your appointment. The normal cancellation policy applies.

Gift Vouchers

Gift Vouchers are valid for 6 months and are non refundable and cannot be exchanged for cash or to purchase further Gift Vouchers. They can be exchanged for other treatments or to purchase goods. Extensions are considered at the discretion of the management.

Children

For the convenience of other clients trying to relax and for safety reasons, we kindly request that you do not bring children with you for your treatment.

Mobile Telephones

All mobile telephones must be switched off when entering the Salon for treatments.

Gratuities Policy

Your personal recommendation is our best reward.

Opening Hours

Monday: Closed
Tuesday: 9am - 5.30pm
Wednesday: 9am - 8pm
Thursday: 9am - 8pm
Friday: 9am - 6pm
Saturday: 9am - 5pm