arrival
For your comfort we suggest you arrive 10 minutes prior to treatment start time.
arriving late
Late arrival will deprive you of valuable treatment time. As a courtesy to the next client your treatment will end at the time originally scheduled.
appointment bookings
We strongly suggest you make your treatment bookings 2-3 weeks in advance to avoid disappointment.
cancellations
12 hours notice of cancellation of all appointments is required to avoid 100% charge. Missed appointments will also incur 100% charge.
prices
Prices are subject to change without notice.
credit card bookings
Credit/Debit card details are required for special programmes and treatments of 2 hours or more in duration to secure your appointment. The normal cancellation policy applies.
gift vouchers
Gift Vouchers are valid for 6 months and are non refundable and cannot be exchanged for cash or to purchase further Gift Vouchers. They can be exchanged for other treatments or to purchase goods. Extensions are considered at the discretion of the management.
children
For the convenience of other clients trying to relax and for safety reasons, we kindly request that you do not bring children with you for your treatment.
mobile telephones
All mobile telephones must be switched off when entering the Salon for treatments.
gratuities policy
Your personal recommendation is our best reward.